Refund policy

We will only refund or exchange unused products if they are returned to us in their original packaging and in re-saleable condition. We hope that you will be pleased with your order. If you have any problems, please notify us in writing, by fax or by email, within seven days of receipt of your order.

Any correspondence should be sent to:

Ren’s Pantry

28 Farm RoaD , Edgware, Middlesex , HA89LU

If you return items for reasons other than defects in the goods, or incorrect delivery, you will be required to pay for the return of the item to us. Please ensure that the package is wrapped and boxed securely and for your protection we recommend that you obtain a ‘certificate of postage’ from the Post Office, as we cannot accept liability for goods lost in transit. Replacement goods will be sent to you free of additional postage and packaging costs using our standard delivery tariff.

All returns should be sent to;
Company address

Ren’s Pantry

28 Farm RoaD , Edgware, Middlesex , HA89LU